Terms of Service
1. YOUR RELATIONSHIP WITH AFFECTIVA
Your access to and use of Affectiva’s products, software, website and range of services (collectively referred to as the “Products” in this Terms of Service Agreement), is subject to your acceptance and compliance with the legally binding terms and conditions established in this document. “Affectiva” refers to Affectiva, Inc., located at 294 Washington Street, Boston, MA 02108
The terms and conditions included in the Terms of Service Agreement (referred to as the “Agreement”) will serve as the foundation for your relationship with Affectiva. Throughout the Agreement, “you” will refer to the individual who is using the Products, or who is registered with Affectiva, or has provided Affectiva with their credit card or alternative payment mechanism for the Products. Equally, “you” will refer to any entity (e.g. research institute, university, private business, etc.) on whose behalf Affectiva’s Products were purchased by an authorized individual. Your acceptance of and consent to abide by this Agreement will become a legally binding contract between you and Affectiva, when you click the “I Agree” button on the Affectiva website. Please bear in mind that if you are not of legal age to enter into a binding, legal agreement, you are not authorized to purchase Affectiva’s Products pursuant to this Agreement.
If you do not agree with the terms of this Agreement, do not use or access the Products or, when applicable, please click the “Cancel” button and do not purchase the Products.
All software associated with the Affectiva’s Products and website is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
You and Affectiva mutually agree to submit to the exclusive jurisdiction of courts located in the county of Suffolk, Massachusetts to resolve any legal matter regarding the terms in the Agreement.
If you have entered into a separate written agreement with Affectiva for Affectiva products or services, your use of those products or services will be governed by that separate written agreement.
Affectiva will provide its Products to you in accordance with the terms of this Agreement. In order to use certain Products, You sometimes may be required to download content, software, and you may be required to agree to additional terms and conditions. Unless otherwise stated, any additional terms and conditions will become immediately applicable to all associated Products and the additional terms will be considered part of this Agreement in relation to Your use of those Products.
Unless expressly stated, Affectiva has neither sought nor received approval of its Products for any medical application in accordance with published FDA regulations, our Products are not intended to be used in the diagnosis of disease or to treat, cure or prevent any disease.
Affectiva reserves the right to discontinue Products or modify Product features at its discretion and without prior notice. Use of our Products may require one or more compatible devices (e.g. computer), internet access and software, all of which may require upgrades and updates, from time to time. You acknowledge and agree that any such system requirements, which may be changed from time to time, are Your responsibility. Your experience using our Products could be impacted by the performance of the products and services that you acquire from third-party sources, and Affectiva cannot accept any liability for any products and services that it has not manufactured.
3. REGISTRATION AND RESPONSIBILITY FOR THE CONTENT OF YOUR COMMUNICATIONS
You may be required or asked to provide information about Yourself in order to register for or qualify to use certain Products. To use certain Products, You will be asked to agree to provide information that is accurate, to the best of your knowledge. To use our Products, you may also be prompted to choose a user name and password, and will be required to maintain the safety and security of Your user name and password by preventing their disclosure to any third party.
You agree that You are solely responsible for the content (“Content”) which you transmit electronically, display, provide a link to, or upload, when using the Products. You agree that You will not use the Products to send unsolicited commercial e-mail outside Your company or organization in violation of applicable domestic and international laws. You further agree not to use the Products to communicate, transmit, display, provide a link to, or upload any message or material that is harassing, libelous, threatening, obscene, indecent, or Content that could violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation.
You agree not to upload or transmit any software, Content, or code that does or is intended to harm, disable, destroy or adversely affect the performance of the Products in any way, or which does or is intended to do harm or extract information or data from other hardware, software or networks of Affectiva or other users of Products. You further agree not to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States Government as a foreign terrorist organization, as described in Section 219 of the Federal Immigration and Nationality Act.
With respect for the global nature of the Internet, You also agree to comply with applicable local rules and codes of conduct (including codes imposed by Your employer) regarding acceptable online behavior and communicable content, as well as the nature of the transmission of technical data from the United States or the country in which You choose to operate the Products.
4. RESPONSIBILITY FOR THE CONTENT OF OTHERS
It is possible that other users of the Products (“Users”) may violate one or more of the above prohibitions. Affectiva assumes no responsibility or liability for such violation. If You become aware of any violation of this Agreement in connection with use of the Products by any person, please contact Affectiva at Privacy@Affectiva.com. Affectiva may investigate any complaints and violations that come to it’s attention and may take any action that it believes is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or User profiles. However, because situations and interpretations vary, Affectiva also reserves the right not to take any action. Under no circumstances will Affectiva be liable in any way for any data or other content viewed while using the Products, including, but not limited to, any errors or omissions in any such data or content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data or content.
You affirm that You are of legal age to enter into a binding agreement. You affirm that You are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement. Although we cannot absolutely control whether minors gain unauthorized access to the Products, access may be terminated without warning if we believe that You are underage or otherwise ineligible.
If you are a parent or legal guardian entering into this Agreement for use of the Products by your child, you agree that your child is at least 13 years of age and that you consent to the child’s use of the Products subject to this Agreement and will ensure compliance with this Agreement with respect to such use.
6. BILLING AND RELATED CHARGES
You agree that Affectiva can proceed with charges to Your credit card or other appropriate payment mechanisms selected by You and approved by Affectiva (“Your Account”) all amounts due and owed for the Products, including Product fees, set up fees, subscription fees, or any other fee or charge associated with Your Account. Affectiva may change prices at any time, at its discretion, and without prior notice. You agree that in the event Affectiva is unable to collect the fees owed to Affectiva for the Products through Your Account, Affectiva may take any other steps it deems necessary to collect such fees from You and that You will be responsible for all costs and expenses incurred by Affectiva in connection with such collection activity, including collection fees, court costs and attorneys’ fees. You further agree that Affectiva may collect interest at the lesser of 1.5% per month or the highest amount permitted by law on any amounts not paid when due.
7. LIMITATIONS ON USE
The Products may be used for internal business purposes only. You will not reproduce, resell, or distribute the Products or any reports or data generated by the Products for any purpose unless You have been specifically permitted to do so under a separate agreement with Affectiva. You will not offer or enable any Third Parties to use the Products purchased by You, display on any website or otherwise publish the Products or any Content obtained from a Product (other than Content created by You). You agree not to generate income from the Products or use the Products for the development, production or marketing of a service or product that could be reasonably considered as substantially similar to the Products. You shall not engage in any activity or use the Products in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Products, or any servers or networks connected to the Products or Affectiva’s security systems.
8. PROPRIETARY RIGHTS
Affectiva and its suppliers, as applicable, retain ownership of all proprietary rights in the Products, and in all trade names, trademarks, service marks, logos, and domain names (“Affectiva Marks”) associated or displayed with the Products. You may not frame or utilize framing techniques to enclose any Affectiva Marks, Products, or other proprietary information (including images, text, page layout, or form) of Affectiva without express written consent. You may not use any meta tags or any other “hidden text” utilizing Affectiva Marks without Affectiva’s explicit and written consent.
You agree not to post, modify, distribute, or reproduce in any way the copyrighted material, trademarks, rights of publicity and other proprietary rights, without obtaining the prior written consent from Affectiva or affiliates of Affectiva who own the proprietary rights in question. Affectiva may deny access to our Products to any User whose activity in using our Products is alleged to infringe upon another party’s copyright. Without limiting the foregoing, if You believe that Your copyright has been infringed upon by Products (including User Content on an Affectiva website), please provide Affectiva and Your Copyright Agent with the following information: (i) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) A description of the copyrighted work that You claim has been infringed; (iii) A description of where the material that You claim is infringing is located on the Products; (iv) Your address, telephone number, and email address; (v) A written statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) A statement by You, made under penalty of perjury, that the information in Your notice is accurate and that You are either the copyright owner or that You are legally authorized to act on the copyright owner’s behalf. Affectiva’s “Copyright Agent” for notice of claims of copyright infringement can be reached as follows: email: firstname.lastname@example.org; regular mail: Affectiva, Inc., Attn: Copyright Agent, 294 Washington Street, Boston, MA 02108.
10. TERMINATING THIS AGREEMENT
You have the option to terminate this Agreement by providing notice via email, thirty (30) days in advance, to Affectiva’s Privacy Department : Privacy@Affectiva.com. If you have purchased a Product for a specific term, termination of the Agreement will be effective on the last day of the then-current term, subject to thirty (30) days advanced notice.
Affectiva reserves the right to terminate this Agreement immediately and without notice, if a User violates the terms and conditions of this Agreement. The provisions of this Agreement, except any provisions permitting you to use, retain or access the Products, shall indefinitely survive any termination of this Agreement. Upon termination of this Agreement, You must cease any further use of the Products and destroy any copies of associated software within Your possession and control. You will not harm or damage any Products or associated software on Affectiva’s servers or Affectiva’s network.
11. EXPORT RESTRICTIONS
You acknowledge that the Products, or portion thereof may be subject to the export control laws of the United States. You will not export, re-export, divert, transfer or disclose any portion of the Products or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation.
12. INJUNCTIVE RELIEF
You acknowledge that any use of the Products contrary to this Agreement, or any transfer, sublicensing, copying or disclosure of technical information or materials related to the Products, may cause irreparable injury to Affectiva, its affiliates, suppliers and any other party authorized by Affectiva to resell, distribute, or promote the Products (“Resellers”), and under such circumstances Affectiva, its affiliates, suppliers and Resellers will be entitled to equitable relief, without posting bond or other security, including, but not limited to, preliminary and permanent injunctive relief.
13. NO WARRANTY
YOU UNDERSTAND AND AGREE THAT THE PRODUCTS ARE PROVIDED “AS IS” AND AFFECTIVA, ITS AFFILIATES, SUPPLIERS AND RESELLERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. AFFECTIVA, ITS AFFILIATES, SUPPLIERS AND RESELLERS MAKE NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE PRODUCTS OR THAT THE PRODUCTS WILL MEET ANY USER’S REQUIREMENTS, OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. USE OF THE PRODUCTS IS AT YOUR SOLE RISK. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PRODUCTS IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE PRODUCTS. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE PRODUCTS REMAINS WITH YOU. AFFECTIVA DOES NOT ASSUME ANY RESPONSIBILITY FOR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. AFFECTIVA CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE PRODUCTS. USE IS AT YOUR OWN RISK.
14. INDEMNITY AND DISCLAIMER
You agree to indemnify, defend and hold harmless Affectiva, its affiliates, officers, directors, employees, consultants, agents, suppliers and Resellers from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys’ fees) arising from Your use of the Products, Your violation of this Agreement or the infringement or violation by You or any other user of Your account, of any intellectual property or other right of any person or entity. Without limiting the foregoing, the Products are not designed or licensed for use in hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems. Without limiting the generality of the foregoing, Affectiva, its affiliates, suppliers and Resellers specifically disclaim any express or implied warranty of fitness for such purposes.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AFFECTIVA OR ITS AFFILIATES, SUPPLIERS OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS OR DAMAGE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCTS OR THE PROVISION OF OR FAILURE TO PROVIDE TECHNICAL OR OTHER SUPPORT SERVICES, WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE) CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF AFFECTIVA, ITS AFFILIATES, SUPPLIERS OR RESELLERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, AFFECTIVA’S, ITS AFFILIATES’, SUPPLIERS’ AND RESELLERS’ MAXIMUM CUMULATIVE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCTS (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS. Some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to You.
17.1 Choice of Law and Forum
This Agreement shall be governed by and construed under the laws of the Commonwealth of Massachusetts, U.S.A., as applied to agreements entered into and to be performed in Massachusetts by Massachusetts residents. The parties consent to the exclusive jurisdiction and venue of the courts located in and serving Suffolk County, Massachusetts.
17.2 Waiver and Severability
Failure by either party to exercise any of its rights under, or to enforce any provision of, this Agreement will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision, and the remainder of this Agreement will remain in full force and effect.
17.3 General Conditions
This Agreement embodies the entire understanding and agreement between the parties respecting the subject matter of this Agreement and supersedes any and all prior understandings and agreements between the parties respecting such subject matter. However, if You or Your company have executed a separate written agreement or you have signed an order form referencing a separate agreement governing your use of the Products, then such an agreement shall control to the extent to which any provision in this Agreement remains valid and applicable. Affectiva may elect to change or supplement the terms of this Agreement without notice and at its sole discretion. Affectiva will exercise commercially reasonable business efforts to provide notice to You of any material changes to this Agreement. Within five (5) business days of posting changes to this Agreement, they will be binding on You. If You do not agree with the changes, You should discontinue using the Products. If You continue using the Products after such five-business-day period, You will be deemed to have accepted the changes to the terms of this Agreement. In order to participate in certain Products, You may be notified that You are required to download software and/or agree to additional terms and conditions. Unless expressly set forth in such additional terms and conditions, those additional terms are hereby incorporated into this Agreement. This Agreement has been prepared in the English Language and such version shall be controlling in all respects; any non-English version of this Agreement is solely for accommodation purposes. All notices or other correspondence to Affectiva under this Agreement must be provided to the email address set forth in Section 9 above, or other contact information as provided by Affectiva for such purpose. Any and all rights and remedies of Affectiva upon Your breach or other default under this Agreement will be deemed cumulative and not exclusive of any other right or remedy conferred by this Agreement or by law or equity on Affectiva, and the exercise of any one remedy will not preclude the exercise of any other. The captions and headings appearing in this Agreement are for reference only and will not be considered in construing this Agreement.